Privacy policy

Overview

Anaqatk First ("we," "us," or "our"), operated under Tech Viral To You Limited, is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your personal information when you shop at anaqatkfirst.com.

Information We Collect

We collect the following types of information:

• Personal Identifiers: name, email address, billing/shipping address, phone number

• Payment Information: processed securely through Shopify Payments — we do not store your card details

• Order Information: products purchased, order history, shipping status

• Device & Usage Data: IP address, browser type, pages visited, referring URLs (via cookies and analytics tools)

• Marketing Preferences: email subscription status and communication preferences

How We Use Your Information

Your information is used to:

• Process and fulfill your orders

• Send order confirmation, shipping, and delivery emails

• Communicate with you about your account or support inquiries

• Send marketing emails (only if you have opted in) via Klaviyo

• Improve our website and customer experience

• Comply with legal obligations

Third-Party Services

We work with trusted third-party service providers who may access your data only as necessary to perform their services:

• Shopify: e-commerce platform and payment processing (shopify.com/legal/privacy)

• Klaviyo: email and SMS marketing platform (klaviyo.com/legal/privacy-notice)

• Shipping Carriers: your name and address are shared with fulfillment partners

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function correctly.

Email Communications

By subscribing to our email list, you consent to receive marketing emails from Anaqatk First. You may unsubscribe at any time by clicking the 'Unsubscribe' link at the bottom of any email, or by emailing us directly. Transactional emails (order confirmations, shipping updates) are not affected by marketing opt-outs.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal information

• Opt out of marketing communications

To exercise any of these rights, contact us at hello@anaqatkfirst.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for any account you create with us.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Continued use of the site after changes constitutes acceptance of the updated policy.